Driving Innovation in IT Service Management

August 10-13, 2021

Benefits of Being a Panelist

Share your insight, extend your reach, and connect with the world’s brightest professionals and experts.

By speaking in Online Summits such as Driving Innovation in IT Service Management, you will become a trusted expert on topics relevant to your industry.

Your photo and bio prominently featured on the Summit landing page, establishing you and your company as trusted and respected experts.

Summit Abstract

IT Service Management has undergone something of a seachange in the last couple of years and in 2021, ITSM is firmly on the map as a key driver of Digital Transformation. From the impact of AI and new ways to capture metrics, to the maturing relationship between DevOps and service management, innovative technology and methodologies are propelling ITSM to new business prominence. Join this Summit where experts uncover how innovation is crafting a new iteration of ITSM, and how ITSM is helping create a digital-first culture.

We are particularly interested in best practices in:

Inside ITSM and DevOps
August 10, 2021

Take a closer look at the relationship between ITSM and DevOps, and how collaboration between the two can drive business value.

The New Era of the Service Desk
August 11, 2021

Discover how the service desk is evolving to meet the needs of the modern business.

360 Configuration, Change and Release Management
August 12, 2021

Gain a greater understanding of the bigger picture of Configuration, Change and Release Management, and implement new streamlined processes.

Accelerating Service Management Automation
August 13, 2021

Press the pedal on automation in IT Service Management and take your ITSM strategy to the next level.

Thank you for your interest in Driving Innovation in IT Service Management online Summit. Please be aware that some of the sessions may be presented in a panel format and/or may feature multiple speakers. The decision to feature multiple speakers in any session is at the sole discretion of Summit organizers.

Panelist Requirements:

  • Panelists must adhere 100% to our “NO COMMERCIALISM” Policy. If you cannot avoid commercialism, please do not agree to speak.
  • Panelists must share their information in an educational, non-commercial and non-self-promotional manner.

Complete the form below and we will contact you.

    Please select which episode(s) you would like to participate in: Inside ITSM and DevOpsThe New Era of the Service Desk360 Configuration, Change and Release ManagementAccelerating Service Management Automation
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